Call Center
Our Call Center can be reached for questions about our products and services.
- Local: 401-722-2212
- Toll-free: 800-298-2212
Hours
- Monday –Friday: 8:00am – 5:00pm
- Saturday: 8:30am – 12:00 Noon
Mailing Address
1200 Central Avenue,
Pawtucket, RI
02861
Email Information
Please note: email messages are not secure. Please refrain from entering personal or confidential information in the message such as your social security or account numbers. Secure email is available within Online Banking.
- Member’s Voice Department: [email protected]
- Loan Servicing Department: [email protected]
- Retail Services Department: [email protected]
- Consumer Loan Department: [email protected]
- Mortgage Originators: [email protected]
- Human Resources Department: [email protected]
Mobile Banking, Online Banking & Bill Pay
Personal
- Call 401-722-2212 or 800-298-2212
- Monday – Friday: 8:00am – 5:00pm
For account specific questions access secure email via the Contact Us link located within Online Banking. For all other inquiries email us at [email protected].
Business
- Call 401-729-5755
- Monday – Friday: 8:00am – 5:00pm
For account specific questions access secure email via the Contact Us link located within Online Banking. For all other inquiries email us at [email protected].
Bill Pay
Person and Business accounts:
- Call Toll Free 877-559-9566
- Mon – Fri: 7:30am – 2:00am
- Live Chat
- Mon – Fri: 7:30am – 2:00am
Report a Lost/Stolen Card
VISA Check Card
Call 833-809-9971
VISA Credit Card
- Personal Cards: 800-558-3424
- Business Cards: 866-552-8855