Savings

For those of us who would rather not write checks in check-out lines, our Visa® Check Card represents a welcome alternative indeed.

It works just like cash (as long as your current account balance covers your purchase, you’re approved.)

All Coastal1 debit/ATM cards now have an imbedded microchip which adds an extra layer of security when used at chip reading terminals for contactless payment!

For more information, please read the following EMV Debit/ATM Card FAQs.

EMV Debit / ATM Card FAQs

What is EMV?

EMV is short for European Mastercard / Visa. It indicates that the debit / ATM card has a microchip embedded in it to make your transactions more secure when used at a merchant with chip reader terminals.

How do I use it?

If the merchant has chip reader terminals, you insert your card with the chip facing up, leave the card in the terminal and follow the screen prompts to complete your purchase. If a signature is required, simply sign. Remember to remove your card once the receipt has been printed. If the merchant does not have chip reader terminals, you swipe your card the same way you always have.

Will my new EMV card still work at ATMs?

Yes, your new card will work exactly the same way as your current / old one and will have the same PIN number.

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Verified by Visa

Take the Coastal1 Credit Union Visa® Check Card you already use, add a password to confirm online purchases, and you’ve got Verified by Visa®, the service that helps to ensure that only you can use your card online. Visa® always protects you against unauthorized purchases. But with Verified by Visa®, you can help prevent unauthorized purchases before they even happen.

For more information click on the Verified by Visa® logo. Even better, this blazing speed comes with all the accountability you’re looking for. All Visa® Check Card purchases are listed on your monthly checking account statement. And, since Visa® is welcomed practically everywhere, you are too – at more than twelve million locations at last count.

Your Visa® Check Card is also an ATM card, pulling double duty all over the world. In fact, it’s good for cash anytime you see SUM, Cirrus Plus, NYCE or Visa on a nearby ATM, enabling you to withdraw up to $500, balance permitting, within any 24-hour period.

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To report a lost or stolen Visa® Check Card please call: 833-809-9971.

Your Coastal 1 Debit Card Now Supports Contactless Transactions

Faster Transactions

• Your new card includes the latest chip technology including support for contactless transactions.
• Contactless means you don’t have to insert your card into the point-of-sale terminal and wait…
• Save time every time you tap.

Secure Transactions

• Every chip transaction and every contactless transaction includes a unique code, helping to protect against fraud and keep your information safe.
• The information on your card is protected by unique keys.
• Contactless transactions only work within 1-2 inches from the point-of-sale terminal.

Convenient ATM Access At All Branch Locations

Surcharge-free withdrawals at all participating locations in the RI Credit Union Connection network.

With Coastal1’s Fraud Monitoring Service, keeping your card safe is as easy as sending a text!

How It Works:

With text fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction.

If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – it’s as easy as that.

Getting Started:

If we have your mobile phone number on file, you don’t have to do anything. If you need to verify or update your mobile phone number, or would like more information, please call us at 877-272-5740.

If you need to verify or update your mobile phone number give us a call at 877-273-5740.

Call us at 877-273-5740 for more information.

Fraud alert FAQs:

Q: Are Debit Card Fraud Alerts Free?
A: Yes

Q: Is a mobile phone number required?
A: Yes. To verify or update your mobile phone number in our system, please call us at 877-273-5740

Q: Is enrollment required?
A: All Coastal1 members with a debit card are automatically entered into our Fraud Alert System. A mobile phone number is required so please call us at  877-273-5740 to update our records in order to get you started.

Q: What if I don’t want to receive these alerts?
A: All you have to do is hit the Opt Out link in any fraud alert text message that you may receive.

Q: What if I have any questions?
A: Please call our Help line at 1-844-544-3265 if you have questions regarding your fraud alert notification.

We understand that banking doesn’t always wait for “normal business hours.” That’s why our TellerPhone enables you to access account balances and history, transfer funds, make loan payments, get current rates and more, anytime – day or night.

How it works

1. Call 401-725-8436 or 800-966-3620
2. Choose from the menu of options for accessing your account information.

Download our Service Fees Schedule PDF file

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